Manage my subscription

From your account

Log in to your XYLO+ account to change the next delivery date, swap flavour or pack size, skip a shipment, update your card or address, or cancel. Log in here.

Prefer we do it?

Email us with your order number and what you want changed — skip, pause, change interval, or cancel — and we will take care of it. No phone call, no retention script.

Before each renewal

We email you before every charge so you always have time to skip or change it.

Cancelling

You can cancel at any time. Cancelling stops all future charges; it does not refund an order that has already shipped — for that, see Returns & exchanges.